As we have shared in the past, it is our opinion that recent US media coverage has inaccurately characterized issues in Mexico, particularly in Quintana Roo tourist destinations such as Cancun.

We continue to believe that the major tourist resort areas of Mexico today are some of the world’s most safe and secure destinations. Again, a sensationalist network story appeared this weekend. Based on our experience in the Quintana Roo region, the story was inaccurate in equating issues in Acapulco with destinations like Cancun and Cabo San Lucas.

In fact, the U.S. State Department equates travel safety in Mexico with travel safety in England. With more than 35 million international visitors a year, almost half of which travel through the Cancun area, less than .001 percent of visitors are affected by alleged incidents as reported in some media.

We remind you that 94 percent of all U.S. tourists reported that their trip to Mexico exceeded expectations, according to the Mexico Tourism Board. As significant, it also noted that 86 percent said they would like to come back again in the next six months (source).

For reference, a summary of some of the security safeguards in place can be found below.  If you have any questions or would like any additional information to share with your clients, please just let us know. Thank you for your ongoing support.



The government of Quintana Roo has confirmed its commitment to work with travel partners to provide security for all U.S. and international tourists by deploying enhanced resources to ensure visitor safety, including permanent surveillance operations, with ATV patrols and surveillance around public access areas to the beaches.  In April 2018, it shared that investment has been made in the following additional security measures:

  • 30 members of the Federal Police with specially trained canine units at each port
  • 50 high-resolution CCTV cameras recording 24 hours a day
  • Additional metal detectors in Cozumel and Playa del Carmen
  • Enhanced luggage and cargo parcels inspection
  • Investments in technology including upgrades to dispatch system, 1,600 new portable radios, 400 mobile radios, and call recording systems
  • a new mobile web site to address guest questions and support travelers with information and local contact information for services.
  • an online platform is now available for use by embassies, municipal tourism offices, hotel associations and travel agents to track guests during hurricane season and other points of emergency.
  • Regular meetings between the Secretary of National Defense, the Secretary of Marine Safety, and local business leaders to share learnings, best practices and other information to ensure traveler safety, in addition to activating special security measures when risks are identified.